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Hype doesn’t sustain products: how to use AI to solve real problemsEven the best AI will fail if It doesn’t deliver unique value to users! 😉Feb 11107Feb 11107
CS at Scale: usando IA para desbloquear o sucesso de todos os clientesA Importância do Customer Success no crescimento sustentável das empresasJan 2331Jan 2331
AI-Driven Products: Building a product mindset allied with artificial intelligenceIn an era where humans increasingly interact with machines in diverse ways, it’s only natural to ask: how can I use this technology in my…Nov 26, 202481Nov 26, 202481
Customer AI-Led Growth: Strategic Expansion of Customer Success with AIThe Importance of AI in Scaling Customer SuccessOct 29, 2024183Oct 29, 2024183
Leadership Is Not a Title (and Valve Knows It)I’ve been subscribed to the Strategy Breakdowns newsletter for a while now, but no edition has captivated me and resonated with my current…Oct 29, 2024Oct 29, 2024
Enhancing Experiences with Artificial IntelligenceI was one of the people invited to speak at the Blip Learning Festival, which took place last week. It’s no secret that I love talking…May 20, 2024May 20, 2024
Leading Products in the AI Era: Errors, Improvisation, and LearningsI had the opportunity to give an open lecture at PUC-MG for the Digital Product Management specialization course and I thought it would be…Apr 23, 2024Apr 23, 2024
Published inUX Collective 🇧🇷Como a Inteligência Artificial pode potencializar o processo criativoUma reflexão a respeito dos novos designs de experiência em produtos de inteligência artificial.Jul 12, 2022Jul 12, 2022
